Optician's Corner
Optician’s Corner is where opticians can learn tips on providing excellent care as well as improving satisfaction with products and services that best fit their clients’ needs.
Hi! I’m Monica Miller. I’ve been an optician since 1983. I also worked as an Optical Manager for over twenty five years in Decatur, Indiana. In 2017, I began working as a finisher at Frecker Optical, inserting lenses and aligning frames to be sent to various doctors offices.
If you have any topics you’d like to see discussed or any specific optical questions about adjusting, measuring, dispensing or any question at all, please don’t hesitate to email me.
Dispensing 101
How to dispense eyewear, maximizing fit and function while educating patient on care and use of glasses
Read Dispensing 101
Finding and Filling Your Patient's Needs
How to invest enough time to learn about your customers eyewear needs so you can fill them.
Read Finding and Filling Your Patient's Needs
How to keep your patients from walking with their glasses prescription.
Suggestions to keep the eyeglass prescription in house.
Read How to keep your patients from walking with their glasses prescription.
Managing Expectations: Otherwise known as Under Promise and Over Deliver
Suggestions on how to manage your patient's expectations while selecting new frames.
Read Managing Expectations: Otherwise known as Under Promise and Over Deliver
Pre-Adjust that Frame!
The importance of pre-adjusting frames before choosing lens materials and taking measurements.
Read Pre-Adjust that Frame!
Problem Patients and Why We Should Welcome Them
How responding and not reacting will help you find and solve your patients problems.
Read Problem Patients and Why We Should Welcome Them
Protocols for Opticals During COVID-19 and other Upper Respiratory Outbreaks
In this time of viral outbreaks, first and foremost, stay calm! With a little care and planning, we can get through this with minimal interruption of care. With COVID-19 pandemic, its prudent to add additional protocols in your office and optical.
Read Protocols for Opticals During COVID-19 and other Upper Respiratory Outbreaks